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Frequently Asked QuestionsGreat Lakes FAQ's | Greater Taree FAQ's | Gloucester FAQ's | Q1: What are the changes to the waste management collection services?Under the new Waste and Recycling contract each Residential and Rural Residential household will now be entitled to three bins. These include:
Q2: When will the new waste management collection service commence?The new arrangements will commence from 1 November 2009.Q3: Will we get new bins?Yes, you will be issued with new bins.Q4: What do I do with the old bins?The contractor will collect the old bins from your property and they will be recycled.Q5: What can I place in the Garbage Bin (Red Lidded Bin)?Your red lidded bin is for general waste products and kitchen scraps. Examples of General Waste products are:
Q6: What can I place in the Recycling Bin (Yellow Lidded Bin)?All recyclable items.
Q7: What can I place in the garden organics bin?The following items can be placed in the garden organics bin:
Q8: What if I don't have enough room for three bins?Arrangements can be made to negotiate the number of bins required per site.Q9:I don't have any garden organics - do I have to have this service?You do not have to take all three bins if you do not want to, however, you will still be rated for this service whether it is fully utilized or not.Q10: Can I swap my garden organics service for an additional waste or recycling service?No. The annual domestic waste charge is levied based on the three bin service (waste, recycling and garden organics). These services cannot be swapped as they are charged at different rates by the contractor. In addition these range of services are provided to assist in reducing the amount of waste going to landfill.Q11: Does everyone in the Greater Taree area receive three new bins?No, only Residential and Rural Residential properties will receive the three bin service. Rural areas will receive 1 x 140L red lidded bin for waste (collected weekly) and 1 x 240L yellow lidded bin for recycling (collected fortnightly).Q12: Previously, I've had a choice of having a small waste bin (120L) or a large waste bin (250L) - is there still a choice?No. The only option is a 140L bin for waste. However, you may elect to have a second bin (140L) at 75% of the annual domestic waste charge.Q13: We have a large family - can we have additional services if required?Yes. You may have additional waste, recycling and garden organics services if required (fees apply).Q14: Will my collection days change?There may be some variations to the collection days. It's anticipated that the garden organics bin will be collected on the same day of the week but on the alternate fortnight to your recycling bin, e.g. if your recycling bin is collected on Week 1 on a Wednesday, your garden organics bin will be collected on Wednesday Week 2.Q15: What about units and apartments?These properties will be able to have a garden organics collection service and consultation can take place with council on the number of bins suitable for the premises.Q16: Will bulk clean-ups still occur throughout the year?Two of the previous annual clean-ups were for greenwaste. Due to the introduction of the fortnightly garden organics service these will no longer be required. The other two bulk clean-ups will now be combined for Scrap Metal/White Goods and Bulky/Residual waste to assist residents in disposing of bulky items that do not fit in the mobile garbage bin.Q17: What will the new service cost?Each Council will set its own fees and charges for their respective Domestic Waste charges on an annual basis, as part of the preparation of their Management Plans, budget and fees and charges which become operative from 1st July each year.Q18: Why have the annual domestic waste management charges increased?Under the new Waste and Recycling contract each Residential and Rural Residential household will now be entitled to three bins. These include 1 x 140L red lidded bin for waste (collected weekly), 1 x 240L yellow lidded bin for recycling (collected fortnightly) and 1 x 240L green lidded bin for garden organics (collected fortnightly) and one annual bulk waste kerbside collection service for mixed waste.Rural areas will have 1 x 140L red lidded bin for waste (collected weekly), 1 x 240L yellow lidded bin for recycling (collected fortnightly). The rate increase also includes the State Government's new Waste and Environment levy (as a result of the State Government's mini budget, handed down last November). There has also been an increase in the contract costs to provide the new service keeping in mind the current contract price was calculated 10 years ago when the existing contract commenced. The charges will apply from 1st July 2009. Q19: How are the Annual Domestic Waste Management charges calculated?The charge is determined by the contractor's price to service each mobile garbage/recycling/garden organics bin. Council sets a fee at a fixed rate each year and the income generated by this charge is put back into the collection service to keep it operating successfully. It also includes the cost of processing of recyclable material, Kerbside Clean-Ups, maintenance of park and street bins, administration costs and a contribution towards the operations of the Bucketts Way Landfill.Q20: Why am I charged an annual domestic waste charge when I have a vacant block of land and receive no service?The Local Government Act requires Council to levy a Domestic Waste Charge on all rateable properties where the service is deemed available, including vacant land.The charge, applicable to vacant land, is designed to meet a proportion of the administrative and fixed costs associated with the provision of a domestic waste service. Q21: Does Council charge GST?Council does not charge GST on rates or the collection charges.Q22: Why have the tipping fees at the Bucketts Way Landfill increased?From 1st July the State Government will implement a Waste and Environment levy on all landfills. The State Government's stated objectives in introducing the levy to the Regional Regulated Area (RRA) are to:
Q23: I don't go to the landfill - why is the levy included in the Annual Domestic Waste Charge?All waste delivered to the landfill is levied by the tonne. This includes waste picked up in the weekly kerbside collection.Q24: When I take a load of rubbish to the landfill why aim I levied again?This is additional waste that has been generated and not collected during the weekly kerbside collection service. As a result, the levy applies.Q25: Are there any exemptions to the levy?Waste that can be re-used and sold through the tip shop does not attract the waste and environment levy. Items that are not disposed of in the current landfill cell and are stockpiled and removed from the site, e.g. scrap metal/whitegoods, concrete bricks and tiles, batteries, gas bottles, chemicals, motor oil, tyres etc also do not attract the levy. Other exemptions also apply in respect of: approved charity organizations, community service waste (Clean Up Australia Day waste), liquid waste, ash residue, dredging spoil and waste from a natural disaster or biological outbreak.Q26: Why does Greater Taree City Council charge for disposal of garden organics?garden organics that is delivered to the landfill either via the fortnightly kerbside collection, the transfer station or directly to the stockpile is required to be processed (mulched). This mulch is then stored at the site where it is made available free of charge to the public.^ top |
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